Terms & Conditions

Last updated: 19 SEPTEMBER 2026.

Welcome to Passport Wedding Invitations. These Terms & Conditions govern your use of our website, products, and services. By visiting our website, placing an order, submitting artwork, approving a proof, or purchasing from us, you agree to these Terms & Conditions.

Please read them carefully before placing an order.

Business Information

Passport Wedding Invitations sells printed destination wedding stationery, including passport wedding invitations, boarding pass wedding invitations, baggage tag save the dates, and related custom printed wedding stationary products.

Passport Wedding Invitations

Email: info@passportinvitation.com

Website: https://www.passportinvitation.com/

Products and Custom Orders

Our products are custom printed and made to order. Product colors, finishes, paper feel, foil-style effects, sizing, and appearance may vary slightly depending on screen settings, print production, paper stock, lighting, and product type.

We make reasonable efforts to display our products accurately, but we cannot guarantee that colors shown on your device will exactly match the final printed product.

Customer-Provided Information

Customers are responsible for providing complete, accurate, and final information for their order, including:

Names
Wedding date
Venue and location
Ceremony and reception details
RSVP details
Wedding website
QR codes
Travel information
Spelling, grammar, punctuation, and wording
Uploaded artwork, photos, files, or logos

Passport Wedding Invitations is not responsible for errors submitted by the customer or approved by the customer during the proofing process.

Artwork, Uploads, and Design Rights

If you upload artwork, photos, logos, QR codes, fonts, or other design materials, you confirm that you have the right to use them.

You are responsible for ensuring that any uploaded files do not violate copyright, trademark, privacy, publicity, or other third-party rights.

We may refuse or cancel an order if we believe the submitted content is unlawful, infringing, offensive, misleading, or inappropriate for production.

Proof Approval

For customized orders, we may provide a digital proof before printing. Production does not begin until the proof is approved, when proof approval is required.

Please review your proof carefully. This includes all spelling, names, dates, times, addresses, colors, layout, QR codes, wedding websites, and design details.

Once you approve your proof, you authorize us to move your order into production. After proof approval, changes may not be possible, and additional charges may apply if changes, reprints, or corrections are requested.

Production and Fulfillment

Our products may be produced through professional third-party printing and fulfillment partners. Production times vary based on product type, quantity, customization, proof approval timing, seasonal demand, and production availability.

After production, your order may be shipped to us first for review, quality checking, repackaging, and preparation before final shipment to you.

Estimated timelines are estimates only and are not guaranteed delivery dates unless specifically confirmed in writing.

For online orders, sellers should have a reasonable basis for advertised shipping timelines; when no shipping time is stated, the FTC’s Mail, Internet, or Telephone Order Merchandise Rule generally uses a 30-day shipping standard, and delays may require notice and cancellation/refund options.

Shipping and Delivery

We currently ship within the United States only.

Shipping time begins after proof approval, production, third-party fulfillment, quality review, repackaging, and final carrier handoff.

Shipping charges may depend on product type, number of packages, package weight, destination ZIP code, and selected shipping service.

Delivery dates are estimates only. We are not responsible for carrier delays, weather delays, holiday delays, incorrect addresses, failed delivery attempts, or other events outside of our control.

Expedited Shipping

Expedited shipping may be available for some orders, depending on the product, quantity, production status, package size, carrier availability, and destination.

Expedited shipping only affects carrier transit time. It does not automatically shorten proofing time, production time, third-party fulfillment time, quality review, or repackaging time unless specifically confirmed in writing.

Order Changes and Cancellations

Orders may be changed or canceled only before production begins.

Once a proof has been approved or an order has entered production, cancellation may no longer be available because custom printed products are made specifically for the customer.

If you need to request a change or cancellation, contact us as soon as possible. We will review the order status and let you know whether changes are still possible.

Returns and Refunds

Because our products are custom printed and made to order, we do not accept returns or refunds for customer-approved designs, spelling errors, incorrect details, color expectations, change of mind, or delays caused by customer response time.

If there is a production issue, printing defect, damage, or mistake caused by us or our production partner, please contact us within 3 days of delivery with your order number and clear photos of the issue.

We will review the issue and determine whether a replacement, correction, refund, or other resolution is appropriate.

Damaged or Lost Packages

If your package arrives damaged, please keep the packaging and products and contact us within [Insert Number] days of delivery with clear photos.

If a package is delayed, lost, or marked delivered but not received, we will help review the issue. However, once an order is handed to the shipping carrier, delivery is handled by the carrier.

Pricing, Taxes, and Payment

Prices are listed in U.S. dollars.

We reserve the right to update prices, product options, shipping rates, discounts, and availability at any time.

Applicable sales tax may be charged based on the shipping destination and legal requirements.

Full payment is required before order processing, proof preparation, production, or shipment.

Promotional Offers

Discounts, promotions, coupon codes, or sale prices may be changed, paused, or discontinued at any time.

Promotional offers cannot be applied retroactively unless we choose to do so.

Website Content

All website content, including product descriptions, images, graphics, branding, templates, layouts, text, logos, and designs, belongs to Passport Wedding Invitations or its licensors unless otherwise stated.

You may not copy, reproduce, resell, distribute, or use our website content or designs without written permission.

Customer Reviews, Photos, and Marketing Use

If you submit a review, testimonial, photo, or feedback, you give Passport Wedding Invitations permission to use it for marketing, website, social media, advertising, and promotional purposes.

We will not publish sensitive personal information such as full addresses or payment details.

Email and Communications

By placing an order or contacting us, you agree that we may contact you about your order, proof, payment, shipping, customer service, or account-related matters.

If you opt in to marketing emails, we may send promotional emails. You can unsubscribe from marketing emails at any time. The FTC explains that commercial email rules give recipients the right to opt out of future marketing emails.

Third-Party Services

Our website may use third-party services, including Wix, payment processors, print production partners, shipping carriers, analytics tools, marketing tools, and design or upload tools.

We are not responsible for third-party websites, platforms, delays, errors, policies, or services outside of our control.

Limitation of Liability

To the fullest extent permitted by law, Passport Wedding Invitations is not responsible for indirect, incidental, special, consequential, or punitive damages arising from your use of our website, products, or services.

Our total liability for any order will not exceed the amount paid for that order.

No Guarantee of Event Timing

Customers are responsible for ordering early enough for their wedding, mailing deadline, RSVP deadline, travel plans, or event date.

We are not responsible for missed mailing deadlines, RSVP deadlines, wedding dates, or event-related losses caused by proof delays, production delays, shipping delays, customer response delays, incorrect information, or carrier issues.

Changes to These Terms

We may update these Terms & Conditions at any time. Updates will be posted on this page with a revised “Last updated” date.

Your continued use of the website after updates are posted means you accept the updated Terms & Conditions.

Questions ?

For questions about shipping, delivery, or order status, contact us at: